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Senior and Long Term Care Services

Schenectady County Department of Senior and Long Term Care Services promotes the long term health and wellbeing of Schenectady County residents and assure that they receive the necessary community based services that they are entitled to in order to remain safely in the community. These services are provided without regard to race, creed, color, sex (including gender identity or expression), national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status. 


 -  Glenville Senior Center, 32 Worden Rd, Glenville, NY 12302
Are you taking care of a friend, loved one, or neighbor? Too
 -  Glenville Senior Center, 32 Worden Rd, Glenville, NY 12302
Are you taking care of a friend, loved one, or neighbor? Too

Programs & Services

Caregiver Support

Caregiver supports include support groups for caregivers, one-on-one counseling on issues to help caregivers make decisions and solve problems related to their caregiving roles and responsibilities, and to provide information on training workshops/forums for caregivers.

Please contact 518-382-8481 ext. #1 to register or for more information.

Health Insurance Information and Counseling Program (HIICAP)

Through a partnership with Catholic Charities Senior & Caregiver Support Services, HIICAP provides free, accurate and objective information, counseling, assistance and advocacy on Medicare, private health insurance, and related health coverage plans. HIICAP helps people with Medicare, their representatives, or persons soon to be eligible for Medicare.

EISEP & Medicaid Long-Term Care Services & Support

A comprehensive assessment process is available to seniors and persons in need of long-term care services.  These services and activities are designed to support older adults who are isolated because of physical and/or cognitive limitations and require an assessment for care.  The assessment determines home care needs such as homemaking services, personal care, personal emergency response systems (PERS), referrals to day supports, shopping assistance, and/or the consumer directed personal care assistance program (CDPAP). CDPAP is a program for EISEP and Medicaid recipients who meet eligibility criteria that provides in-home personal care. CDPAP allows the consumer to recruit, hire, train, supervise and terminate the personal care aide. Organizations known as “Fiscal Intermediaries” provide program and payroll administration.  Home care services and supports are offered through the department’s EISEP (Expanded In-home Services for the Elderly) Program for seniors over age 60 and who are not on Medicaid, as well as Medicaid long-term care consumers in need of homemaker services and other specialized Medicaid services.

Services Available through CDPAP:

  • Some or total assistance with personal care services (bathing, dressing, toileting, feeding and/or help with housekeeping services like laundry, grocery shopping and light cleaning)
  • Home health aide services – simple health care tasks and all of the above
  • Skilled nursing tasks

The Schenectady County Department of Senior & Long Term Care Services contracts with four Fiscal Intermediaries (FI). If you are found eligible to participate in CDPAP, you and your Assistant must choose, register and work through one of the following:

Concepts of Independent Choices, Inc. – 518-459-6422 Ext. 220
Consumer Direct Choices, Inc. – 518-464-0810
Visiting Nurse Home Care of Albany, Inc. – 518-694-9907
Any Time Home Care, Inc. - 518-454-9433

Information & Assistance & Referral - NY Connects/Schenectady County

Information, assistance and referral is offered through a program called, New York Connects.  New York Connects- Schenectady County serves as a comprehensive resource for all long term services and supports.  This is a statewide system enabling consumers or caregivers to access such services and supports through a local phone number (518) 382-8481, a toll free number 1-800-342-9871 and a the New York Connects website. New York Connects is the entry point for information, assistance and referrals to help consumers access services, provide referrals, and answer questions on senior and long-term care topics.

Nutrition Options

Through partnerships with Catholic Charities Senior & Caregiver Support Services and Cornell Cooperative Extension – Schenectady County, nutrition education and counseling are available to older adults.  Through an assessment process, home delivered meals are available for seniors who are unable to prepare and/or access meals on their own.  Referrals are also available at Friendship Cafes at the following four community or senior centers to access a lunch time meal.  Pre-registration is required and donations are accepted.


Learn more at

Senior Housing

Through a partnership with the Albany Guardian Society Housing Options for Senior Adults in the Capital Region contains a wealth of information that consumers may find helpful. It is intended to serve as a resource for families as they begin to explore housing options for themselves and/or their loved ones.