Child Support Enforcement Unit

Why Child Support Services?
Raising children without full financial support can mean a hardship for both the custodial parent and children.  New York State law requires both parents to provide financial support for their children until the age of 21.  This responsibility exists even if a parent leaves the home or has never lived with the child. The goal of the program is to get legally responsible parents to provide support for all of their children.  If you are a custodial parent or legal guardian of a child who is not getting full financial support, the Child Support program can help you to collect all the support allowed by law.

New York State Child Support Enforment 


Who is Eligible to Apply?

  • Any custodial parent, guardian or caretaker of a child
  • Any non-custodial parent (NCP) of a child who lives with the custodial parent, guardian or caretaker
  • If you are currently receiving Temporary Assistance for Needy Families (TANF), Medicaid or Title IV-E Foster Care for children in your custody, you do not have to apply for Child Support services as they are provided automatically upon application for these benefits.  However, your need to fully cooperate by completing the application/referral form.

What is Needed from YOU to Apply?

  • Your full name
  • Date of Birth
  • Social Security Number
  • Address and Telephone Number
  • Child(ren)’s name(s)
  • Copy of Child(ren)’s birth certificate(s)
  • Child(ren)’s Social Security Numbers
  • Copies of any existing Child Support orders
  • Copy of your most recent paycheck stub
  • Information regarding marital status at the time of the child(ren)’s birth(s)
  • Information regarding any government assistance you have received for you and/or the child(ren)
  • Information on family health insurance coverage which may be available
  • Information regarding child care expenses
  • Information regarding educational expenses

Also needed, as much information regarding the non-custodial parent (NCP) as possible, for example:

  • Full legal name
  • Date of Birth
  • Social Security Number
  • Present and Past addresses and phone numbers
  • Present and Past employer names, address and telephone numbers
  • Copy of most recent paycheck stub and tax return
  • List of Assets
  • Driver’s, professional, business or occupational license number(s)
  • Information on relatives and friends
  • Places NCP is known to frequent

What Happens at the Interview?
As a recipient of Public Assistance or Medicaid a Child Support Investigator will review your application and gather pertinent information in an effort to determine what action(s) should follow.  Possible actions include, but are not limited to:

  • Locating absent parent
  • Establishing paternity
  • Obtaining a court order for child support

The information provided on the application will be used to set up a computerized case record that will process and track the status of your case.

Information Regarding Child Support Services:

Information regarding child support services is available by calling the NYS Child Support Processing Center Customer Services Helpline at 888-208-4485 _M-F 8:00AM- 7:00PM).

NYS Court Forms- Click here to access self help forms!






Paul Brady

797 Broadway
Schenectady, NY 12305-2704
518-388-4279(p) - Child Protective
518-388-4470 (p) - Main DSS
518-388-4644 (f)