The County Legislature created the Communications Department in late 1990 to implement and maintain a countywide Enhanced 911 emergency telephone system. We are located in the County's Emergency Operations Center (EOC), which is situated in the basement of the Schenectady City Police Facility Building, 531 Liberty Street. You may reach us by calling (518) 386-2232 or e-mailing us at william.diman@schenectadycounty.com.

The Department's primary responsibility is to oversee the operation of the County's Enhanced 911 system. This involves the functions of: management of Enhanced 911 databases, oversight of equipment maintenance, coordination of the integrated operations of the five dispatch centers, and support of county-wide public awareness.

In addition, the Department maintains close liaison with County and town planning staffs concerning proposed real estate developments, making recommendations on new street names that will not be confused with existing ones. We derive all new addresses for Duanesburg, Princetown, and Delanson, and for large portions (rural) of Glenville and Rotterdam. This involves measuring the distance from the new driveway to an existing structure in our mapping data base, deriving a new address, and notifying the resident, town, and the U.S. Postal Service.