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Interview Process

What Happens at the Interview?

As a recipient of Public Assistance or Medicaid a Child Support Investigator will review your application and gather pertinent information in an effort to determine what action(s) should follow.  Possible actions include, but are not limited to:

  • Locating absent parent
  • Establishing paternity
  • Obtaining a court order for child support

The information provided on the application will be used to set up a computerized case record that will process and track the status of your case.


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Contact Information

Dennis J. Packard
Commissioner

797 Broadway
Schenectady, New York  12305-2704
Ph: 518-388-4470
Fax: 518-388-4644


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Get help with filing your income tax return!
VITA is a free IRS sponsored program that helps low- and medium-income workers have their taxes prepared and electronically filed at no cost and ensures that workers receive all the tax credits that they are entitled.  If you still have not filed your tax return or need to file an amendment a mobile VITA team is ready to help.  Just dial 2-1-1 for additional information or to make an appointment.